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    Privacy Policy

    Last updated: March 5, 2026

    1. Information We Collect

    CWPanel collects information necessary to provide our server and site management services:

    • Account information (email address, name, password)
    • Server credentials (SSH keys, API tokens for cloud providers)
    • Site data (domain names, configuration settings)
    • Usage data (feature usage, login times, IP addresses)
    • Payment information (processed by our payment provider)

    2. How We Use Your Information

    We use the collected information to:

    • Provision and manage servers on your behalf
    • Deploy and configure websites
    • Perform automated backups and restorations
    • Monitor server health and send alerts
    • Provide customer support
    • Improve our services and user experience

    3. Data Security

    We implement robust security measures to protect your data:

    • All credentials are encrypted using AES-256-GCM encryption
    • Two-factor authentication (2FA) available for all accounts
    • All connections use TLS/SSL encryption
    • Regular security audits and monitoring
    • Complete site isolation on managed servers

    4. Data Retention

    We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time. Backups are retained according to your configured retention policies. Audit logs are retained for security and compliance purposes.

    5. Third-Party Services

    CWPanel integrates with third-party services to provide functionality:

    • Cloud providers (Vultr, DigitalOcean) for server provisioning
    • Cloudflare for DNS and CDN services
    • Let's Encrypt for SSL certificates
    • Storage providers (AWS S3, Wasabi, Backblaze) for backups

    Each third-party service has its own privacy policy governing the use of your data.

    6. Your Rights

    You have the right to:

    • Access your personal data
    • Correct inaccurate data
    • Request deletion of your data
    • Export your data
    • Withdraw consent for data processing

    7. Contact

    For privacy-related inquiries, please contact us through your account dashboard or email us at the address provided in your account settings.